FREQUENTLY ASKED QUESTIONS
PRODUCT QUESTIONS
Is Sleepsana for me?
Sleepsana is recommended for anyone who has experiences occasional sleepless nights or those looking for an all natural sleep aid.
How does Sleepsana help you fall asleep?
Sleep Sana contains a proprietary blend of high quality all natural ingredients widely known to promote effective sleep.
Why is Sleepsana in liquid form and not pill?
Liquid absorbs in the body faster and is more effective; studies have shown liquid has a 98% absorption rate compared to 39-53% from capsules or tablets.
Will I wake up feeling groggy the next morning after using Sleepsana?
Taking the proper dosage amount you should not feel groggy. If you do, we recommend taking less than the recommended dosage.
Is Sleepsana approved by the FDA?
The Food and Drug Administration (FDA) is an agency of the United States Department of Health and Human Services. It is responsible for regulating food, dietary supplements, drugs and more. While Food Products (such as bread, milk and cereal) and Dietary Supplements (such as Sleepsana or your daily multivitamin) do not require FDA “approval” both are regulated and monitored by the FDA. Sleepsana products are regulated by the FDA per the Dietary Supplement Health and Education Act (DSHEA) of 1994. DSHEA states that dietary supplements cannot contain anything that may have a “significant or unreasonable risk of illness or injury” when the supplement is used as directed on the label, or with normal use if there are no directions on the label. In addition, the 2007 FDA rules require that dietary supplements manufacturers follow standards called Good Manufacturing Practices (GMPs) with which the manufacturer of Sleepsana complies fully. This means Sleepsana products must:
• Be produced in a quality manner
• Not contain any contaminants or impurities
• Be labeled with the actual ingredients in the product
So, although it may be true that the FDA does not “approve” Sleepsana products (just as it does not “approve” the food you buy or eat), you can rest assured that the FDA strictly regulates Sleepsana products.
Can pregnant or breastfeeding women use Sleepsana?
Not suggested for use by women who are pregnant or breastfeeding. Always consult you doctor before using any supplement.
Can I give Sleepsana to children or teenagers?
Consults with your physician if you are under the age of 18.
Is Sleepsana habit forming?
Sleepsana is non-habit forming.
Can I travel with Sleepsana?
Yes, it fits the TSA requirements. Traveling with Sleepsana is made easy so you can get the rest and relaxation you need while traveling.
Can I use Sleepsana anytime I experience occasional sleeplessness?
Yes. It’s safe and effective to use as often as you experience occasional sleeplessness. Sleepsana is non-habit forming and offers an alternative to help get a restful night’s sleep without many of the negative side effects associated with most over-the-counter or prescription sleep aids on the market. Please note, long-term sleep trouble may be indicative of other medical issues and you may need to consult your physician.
What are the natural ingredients in Sleepsana?
Sleepsana contains all natural ingredients that are known to promote sleep and relaxation those include; GABA, L-Tryptophan, Melatonin, Valerian Root Extract, L-Theanine. We use Fulvic Acid and Humic to increase absorption of nutients.
Is it safe to take Sleepsana and drive?
DO NOT drive, operating any machinery, or doing any other important tasks. For more information visit how to use.
Can I drink when I use Sleepsana?
DO NOT use with alcohol. For more information visit how to use.
SHIPPING / RETURNS
Where do you ship?
We currently only ship products in the United States and to APO, PO Boxes and any mailing address. For more information visit our Shipping and Returns for details, click here.
What is Rush Delivery?
We guarantee your order ships the next day.
How much is shipping?
Here is the break down of shipping cost:
|
FREE SHIPPING FOR: TV OFFER |
ALASKA & HAWAII – (Over 21lb - $99.95) Sleepshots – 12 Pack (weigh 2lbs) |
How do I return my product?
The 100% Money Back Guarantee is for new customers only and only good for purchases made on sleepsana.com or trysleepsana.com. Review our Shipping and Returns for details, click here.
When should I expect a refund for my return?
You should expect to receive your refund within four weeks of giving your package to the return shipper. however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You are responsible for shipping cost to return the product.
ORDERS
How doe the 100% Money Back Guarantee Work?
If Sleepsana doesn’t work for you or your not happy for any reason. Return the bottle, full or empty within 30 days, and we will refund your purchase (minus shipping charges; if charged). Visit Shipping & Return for all details.
When should I expect to receive my order?
All orders are shipped 3 days and you should receive in 4-5 days.
How do I cancel my order?
Our warehouse begins to process your order after midnight the day it was made. So what this means...
Any request made after midnight (CST) CAN NOT be canceled. You have till midnight (CST) on the day your order was placed to cancel. Two ways to cancel:
- Call 417-449-4220 (24/7) or
- Email orders@sleepsana.com
If you email, you MUST have in the subject line: CANCEL and your ORDER NUMBER.
How do I make changes to my subscription?
Logging into your account, you will be able to:
- Cancel Subscription - Change next shipment date
- Change delivery schedule - Update payment information
- Change address - View delivery schedule
- Skip delivery
Here are a couple ways to make changes:
Call: 417-449-4220 or
Online (Follow these steps):
- Login to your account
- Click Manage Subscriptions to the left of Account Details.
- Click Edit. You will find all the options to make changes to your subscription.
If you have any other question you don't see answered, email us at questions@sleepana.com